Effective Date: 2025-11-22

Thank you for visiting dennienova.com (hereinafter referred to as “we”, “the Website” or “the Platform”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, store and protect the personal information you provide when using our services.

I. Information We Collect

1. Personal Identification Information

When you register an account, place an order, subscribe to newsletters, or contact us, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Address (including shipping address and billing address)
  • Payment information (e.g., credit card details; we do not directly store complete payment card information, which is processed by third-party payment processors)

2. Purchase and Order Information

  • Products and services you purchased
  • Order history and details
  • Shipping information and preferences

3. Website Usage Information

We may collect information about your visit and use of the Website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Device information (e.g., device type, operating system)

4. Cookies and Similar Technologies

We use Cookies and similar tracking technologies to enhance your Website experience, including:

  • Remembering your login credentials
  • Analyzing website traffic and usage patterns
  • Providing personalized content and advertisements

II. How We Use the Collected Information

1. Provide and Maintain Services

  • Process your orders and payments
  • Deliver the products you purchased
  • Provide customer service and support
  • Manage your account

2. Improve and Optimize the Website

  • Analyze user behavior and preferences
  • Enhance website functionality and performance
  • Develop new products and services

3. Marketing and Promotion

  • Send you information about our products, promotions, and offers
  • Provide personalized recommendations
  • Conduct market research and analysis

4. Security and Fraud Prevention

  • Protect the Website and users from fraud and security threats
  • Monitor and prevent illegal activities

5. Compliance and Legal Requirements

  • Comply with applicable laws and regulations
  • Respond to legal requests and subpoenas

III. Information Sharing and Disclosure

We will not sell, rent, or share your personal information with third parties except:

  1. With your explicit consent
  2. To provide and complete the services you request (e.g., sharing information with payment processors, delivery service providers)
  3. To comply with legal obligations or respond to legal proceedings
  4. To protect our rights, property, or safety, as well as the safety of users and the public
  5. In the event of a business merger, acquisition, or bankruptcy liquidation, your information may be transferred as part of the assets

IV. Data Security

We adopt appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or modification, including:

  • Using encryption technology to protect sensitive information
  • Implementing access controls and authentication
  • Conducting regular security audits and updates
  • Restricting employee access to personal information

Despite these measures, please understand that no security measure is absolute, and we cannot guarantee the absolute security of your information.

V. Your Rights and Choices

Under applicable privacy laws, you may have the following rights:

  1. Access and review your personal information
  2. Correct or update inaccurate information
  3. Request the deletion of your personal information
  4. Restrict or object to certain data processing activities
  5. Data Portability (obtain a structured, machine-readable format of the information you provided to us)
  6. Withdraw your consent (if applicable)

You can exercise these rights by logging into your account or contacting our customer service. We may require you to provide identity verification information to ensure the security of your information.

VI. Cookie Policy

You can manage or disable Cookies by adjusting your browser settings. Please note that disabling certain Cookies may affect website functionality and your user experience.

VII. Third-Party Links and Services

Our Website may contain links to third-party websites. This Privacy Policy does not apply to these third-party websites, and we recommend that you review their privacy policies.

VIII. Children’s Privacy

Our Website is not intended for children under the age of 13, and we will not intentionally collect personal information from children under 13. If we discover that we have collected information from a child, we will delete it immediately.

IX. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the information is no longer needed, we will take appropriate measures to securely delete or anonymize it.

X. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on the Website with a revised effective date. We recommend that you review this Privacy Policy regularly.

XI. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us via:

  • Email: admin@dennienova.com